As a proud Salesforce.com Cloud Alliance Partner, Datatech combines best-of-breed development methodologies with a deep vertical market expertise, thus enabling our clients to leverage the expertise of Datatech's Salesforce.com consultants to meet your most complex business and technology challenges.  In addition, Datatech specializes in the customization and configuration of Sales and Service Cloud along with custom application development using the Force.com platform as a service.

Technology Services: Salesforce.com Partner Services

Service Offerings at a Glance:

  • New Implementations / Migrations

  • Salesforce Automation (SFA) / Sales with Sales Cloud

  • Customer Service wth Services Cloud

  • Data Management and Integration

  • Ongoing IT consulting services for Sales and Service cloud

  • Custom Application Development on Force.com assessment, transformation, development and integration

New Implementations / Migrations

  • Considering a new CRM system or looking to migrate to an on-demand solution?  Datatech can help you get there with Salesforce.com, the leader in on-demand CRM.  Datatech will map out your business processes to Salesforce.com and quickly have you up and running.

  • The Datatech team knows what is required to get new implementations right.  Our experience and familiarity with best practices lets Datatech steer you in the correct direction and avoid common pitfalls.

  • For migrations Datatech knows how to minimize risk.  We’ll first identify shortcomings with your current system and address those opportunities head on.  Then Datatech will safely and securely transfer your data into the new environment and make sure that all your systems are ‘Go.’

Salesforce Automation (SFA) / Sales with Sales Cloud

Sales force automation – the systematic tracking of contacts with prospects and customers – is at the core of any successful CRM roll-out.  Datatech has years of experience with opportunity and forecast management.  Improve your pipeline and forecast accuracy as well as business intelligence and account management without adding a burden to your sales force.

Customer Service with Services Cloud

Improve your customer services by having a crisp CRM process that is focused on your customers’ needs.  Datatech can help identify and implement ways to improve case management utilizing Salesforce.com’s industry leading Service Cloud offering.

Data Management & Integration

The success of your CRM implementation is completely dependent on the quality of your data.  Datatech takes data management very seriously.  With our hands-on knowledge of how data flows through Salesforce.com, we can help you connect salesforce to other systems of record, giving your company a true 360 degree view of your customers. Just getting the data into Salesforce isn’t enough.  We can help you keep your data accurate and clean.  We can implement data cleansing or de-duplication solutions as well as quality control checks within salesforce.com.  We are also available to help with any data migration or cleansing project you need to accomplish.

Key benefits to leveraging Datatech for Salesforce.com consulting and implementations include:

  • Increased business alignment – Datatech’s development methodology combined with Salesforce.com's integrated development environment enables organizations to deploy enterprise applications more efficiently even when asked to do more with fewer resources.

  • Reduced IT complexity – Proliferation of situational applications and rolling upgrades increase costs and reduce usability. Datatech simplifies this process through a detailed analysis and specialized consultation of Salesforce.com services.

  • Higher levels of agility – Traditional hardware and application infrastructure dramatically reduce the ability to react to organizational and market requirements. Datatech’s services help a company transition to the cloud, computing in a secure and compliant manner.

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